Why doesn’t Galaxy S7 edge Respond when I Touch Edges of Screen?

Last Update date : Jan 29. 2026

Important Note: The information on this page is for Hong Kong products only. Models, sequences or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.

To prevent misrecognition or incorrect operation when holding the device, the screen has been designed intentionally to not respond when touching the edges of the screen.

 

As a result, the device may not recognize touch inputs outside of the touch screen input area.

This is part of the normal operation of the device

 

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 Pictures/Images are for reference only.

If the above information does not match what your product is showing, you may check the User Manual for your product. If you are unable to solve the problem, please contact us for further assistance.

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